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August 25, 2016

Drive-Thru Service Mimics In-Store Experience with Digital Signage

Drive-Thru Service Mimics In-Store Experience with Digital SignageNEXCOM digital signage player NDiS B533 has helped one of the biggest coffee chains in the world provide face-to-face ordering at drive-thru lanes. In an effort to boost traffic and sales, the coffee chain had an idea—attracting customers in a hurry with the drive-thru service. With a potential to double the sales revenue, the drive-thru service must deliver not only speed but also amiable experience similar to its impeccable in-store service, prompting the coffee chain to build a face-to-face ordering system with NEXCOM digital signage player NDiS B533.

 

Installed at the ordering point, the NDiS B533-powered face-to-face ordering system plays menus and promotions on three large screens. When customers pull up at the ordering point, a barista will show up on one screen, greeting with a warm smile. Customers can place orders by speaking to the barista face-to-face through video chat and see order details and a total price on the screen so they can rest assured that their orders, especially customized drinks, are taken correctly and prepare the payment before reaching the pickup window. 

 

Drive-Thru Service Mimics In-Store Experience with Digital Signage

 

The coffee chain has successfully launched the drive-thru service with the implementation of the face-to-face ordering system. Taking advantage of NEXCOM digital signage player NDiS B533's high-definition video-streaming capability, multi-display support, and rich I/O set, the system enhances service efficiency and accuracy by facilitating the ordering process, creates a genial drive-thru service for the coffee chain.

Application Diagram

Digital Signage Player - NDiS B533 Application Diagram

Digital Signage Player - NDiS B533Key Features For Application Needs

  • Powerful 4th Gen Intel® Core™ processor
  • Support 3 independent HDMI outputs for amazing visuals
  • Rich I/O interfaces for ease of peripheral integration
  • Fanless design for noise-free operation
  • Excellent thermal design to stand in semi-outdoor environment
     
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